Welcome to Ajc Cooks. These Terms and Conditions, together with our Privacy Policy and any other referenced documents, govern your purchase and use of products (both digital and physical) and services from our website – ajccooks.co.uk

By placing an order on our Site, you confirm that you are at least 18 years of age, and agree to be bound by these Terms and Conditions in full. If you disagree with any part, you must not use our Site or services.

Products & Services :

We sell a variety of goods and services, including but not limited to:

• Physical Goods: Shelf-stable food items (e.g., spice mixes, sauces, pickles), gardening kits, and other tangible products.
• Perishable Goods: Food products with a limited shelf life (clearly marked on the product page).
• Digital Products: Downloadable documents, recipe PDFs, guides, and other digital content.
• Online Course Memberships: Access to video courses, tutorials, and associated digital content via a membership portal.

Product descriptions, images, and prices are subject to change. We make every effort to display colours and details accurately but cannot guarantee your screen’s display is perfectly accurate.

Orders, Pricing & Payment :

• All orders are subject to acceptance and product availability.
• Prices are listed in British Pounds Sterling (£) and include UK VAT where applicable. Delivery charges are calculated at checkout and are separate.
• Payment must be made in full at the time of order via our approved payment gateways.
• We reserve the right to refuse or cancel any order at our discretion (e.g., for pricing errors, suspected fraud, or inability to fulfil).

Delivery of Physical Goods :

• Processing Time: Orders are typically processed and dispatched within 1-2 working days. This is not a delivery guarantee but the time to prepare your order.
• Delivery Methods & Times: We use reputable third-party couriers. Estimated delivery windows are provided at checkout but are not guaranteed. We are not liable for delays caused by couriers, weather, customs, or events beyond our reasonable control (“Force Majeure”).
• Risk & Title: Ownership of physical goods passes to you once we have received full payment. Risk of damage or loss passes to you upon delivery to the address you provided. It is your responsibility to ensure the delivery address is correct.

Out of Stock Items :
If an ordered item becomes unexpectedly out of stock after you place your order, we will notify you promptly. You may choose to:

• a) wait for a restock date (if available),
• b) receive a substitute item of equal or greater value (subject to your agreement), or
• c) receive a full refund for the out-of-stock item.

Shipping & Delivery Services by www.ajccooks.co.uk within UK :

Shipping & delivery Service for Physical goods purchase from Ajc Cooks site : In order to buy our product and place an order from Ajc Cooks you will be directed to our store for checkout and to select delivery options.

Free Delivery on order over £29.99

For your convenience we offer a variety of delivery options. Please Note that all Shipping/delivery services are subject to availability and stock availability.All delivery dates are estimates only and not guaranteed, All delivery dates represent the total number of working days we estimate to deliver your order. 

Order handling shipping process will be done by our product website Ajc Cooks, 

We will not be held responsible or provide any compensation for any loss caused due to late or delay delivered.

The delivery options available in checkout may vary based on your items availability and your location.

Contact us before placing any order if you have any questions regarding products and sales.